Draft. Not checked by a lawyer yet. It can change before it is final.
1. Who we are
This website is run by MAIA SYSTEMS PTY LTD ("MAIA", "we", "us"), a Queensland company. We build Job Catcher, a missed-call text-back and enquiry service for Australian trade businesses.
2. These terms
These terms cover your use of this website and our demo number. By using the site, you agree to them. They are separate from the pilot terms. If you become a client, your signed pilot agreement covers the service.
3. Nothing here is a contract
Pages on this site explain our offer. They are not a contract. A pilot starts only when both sides sign the pilot agreement. Pages marked "draft" or "preview" can change before anyone signs. We send the full terms at least 3 business days before you sign.
4. Prices
Prices are in Australian dollars. We are not registered for GST, so no GST is charged. The founding price is for the first 2 clients only. The price you pay is the one in your signed agreement.
5. The demo number
You can ring our demo number to try Job Catcher. When you do:
- you get one text from us, plus at most one reminder. Reply STOP to opt out;
- please use made-up details in the demo job form;
- demo calls, forms and job cards go to our founder and are kept for up to 90 days (see our privacy policy).
Please don't ring it again and again, use someone else's number, or send anything offensive.
6. Not for emergencies
Job Catcher and this site are not for emergencies. In an emergency, call 000.
7. How accurate this site is
We work to keep this site correct and up to date. Times shown (for example "usually within a minute") are typical, not promises. Phone networks can delay texts. Demo screens are shortened. Your pilot agreement sets out what we promise.
8. Our content
We own the words, designs, images and templates on this site, or we have the right to use them. You can read and share our pages. Please don't copy them to sell or build a competing product.
9. Links to other sites
Some links go to other services, such as Stripe (payments) and Cal.com (bookings). Their own terms and privacy policies apply there.
10. Using the site fairly
Don't try to break into, overload or copy the site with automated tools. Don't send us someone else's personal details without their OK.
11. Our liability
As far as the law allows, we are not liable for loss caused by relying on general information on this site. Nothing in these terms limits your rights under the Australian Consumer Law.
12. Privacy
Our privacy policy explains what we collect and why: maiasystems.com.au/privacy.
13. Complaints and contact
Email hello@maiasystems.com.au. For a complaint, put "Complaint" in the subject. Our director will reply within 5 business days and aim to sort it out within 30 days. You can also contact the ACCC (accc.gov.au) or the Queensland Office of Fair Trading.
14. Law
Queensland law applies to these terms.
15. Changes
We may update these terms. The date at the top shows the latest version.